Returns & Exchanges
We want you to love your Thryfty pieces, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original Thryfty pouch or box, ensuring all tags are attached and the jewelry is protected from damage.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method or ship out your new exchange item within 5-7 business days.